Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Times
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United States & Canada: Standard shipping typically takes 5–10 business days.
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International Orders: Delivery times vary by destination, but most orders arrive within 10–20 business days.
Shipping rates are calculated at checkout based on your location.
Order Tracking
As soon as your order ships, you’ll receive a tracking link by email so you can follow your package every step of the way.
Customs, Duties & Taxes
International orders may be subject to import duties and taxes (including VAT) once a shipment reaches your country. These charges are the responsibility of the customer.
Shipping Delays
We do our best to deliver your order quickly, but please note that shipping times are estimates. Unexpected delays (weather, customs, carrier issues) are out of our control.
Wrong Address Disclaimer
Please double-check your shipping details before placing an order. We are not responsible for packages delivered to an incorrect address provided by the customer.
Lost or Stolen Packages
If your package shows as “delivered” but you haven’t received it, please contact the carrier directly. We’ll do our best to assist, but Curl Socks is not responsible for lost or stolen packages after delivery.
✨ Our Promise: We want every Curl Socks order to reach you quickly and safely. If you have any shipping concerns, don’t hesitate to contact our support team at [your email].